Privacy Policy
Effective Date: February 21, 2026
Website: https://pulmomedicalcentre.com/
1. Introduction
Pulmo Medical Centre ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Data: Name, date of birth, address, email address, phone number.
Medical Information: Medical history, symptoms, test results, diagnoses, and treatment plans relevant to allergic, immunologic, and respiratory disorders.
Payment Data: When you make a payment via Razorpay, your credit card or bank details are processed directly by them. We do not store your full payment card information on our servers.
3. Data Controller
The Data Controller for your personal information is Dr. Bibin Jose. For any privacy-related queries, you can contact us at our Pala branch (Phone: 9567710073).
4. How We Use Your Information
- To schedule and manage appointments.
- To process payments for services rendered via Razorpay.
- To provide medical care and maintain health records.
- To communicate with you regarding test results or follow-up care.
5. Data Security
We implement security measures to maintain the safety of your personal information. We use encryption to protect data transmitted online. Access to your personal and medical information is restricted to authorized personnel only.
6. Disclosure of Information
We do not sell or rent your personal information. We may share information with:
- Payment Processors (Razorpay): To facilitate transactions.
- Legal Requirements: If required by law or to protect patient safety.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us.
8. Consent
By using our services, you consent to the collection and use of information as described in this policy.
Last Updated: February 21, 2026